FAQ's about The Vine Showroom

There is free parking at all Casino and Hotel entrances. For closest access to The Vine, please park in the parking garage.

Admission into The Vine will start 1 hour prior to the start of the show.

No.

Yes, all drinks must be transferred into a clear plastic cup before entering The Vine.

Yes, you must get a stamp from an usher prior to exiting The Vine.

No, all bags are allowed.

Your tickets will automatically be transferred to the new date. If you can no longer make the date, contact the box office at [email protected] for a full refund.

Refunds are only permitted if ticket insurance is purchased at time of order.

The Vine will only honor the discount if ticket insurance was purchased and you are asking for the discount during the time period it is being offered.

A player perk show means you can attend the show for free as long as you have a del Lago players card! You can sign up at the Promotions Booth any day of the week.

Yes.

We currently are selling tickets on both Showare and Ticketmaster! After November 22, 2025, all shows will be sold on Ticketmaster. Please use the following redirected links from this website: https://dellagoresort.com/entertainment/#upcoming-events

The only allowed resale of tickets is on Ticketmaster. The attempt to resell tickets on del Lago Resort & Casino property is prohibited by the law. All violators will be removed from the premises and subject to arrest.

No signs larger than 8.5”x11”.

Cigarettes, E-Cigarettes, vapes, and other smoking products are prohibited. You may be subject to removal if found using these items.

No! The box office waives all fees for shows.

Professional cameras or video equipment are not allowed in The Vine showroom. This includes cameras with detachable lenses or lenses longer than 1 inch.