During our phased reopening, we will be limiting amenities availability to all guests. For questions about accessible facilities and services available, please call 315-946-1777.
- Accessible Public Entrances
- Dedicated Accessible Parking In The Self-parking Lot
- Valet Parking – Free for hotel guests, otherwise available for a charge to all other guests – TEMPORARILY CLOSED
- Accessible Fitness Center
- Accessible Hotel Rooms
- Accessible Public Bathrooms Throughout The Casino, Vine and Resort
- Accessible Dining at all Restaurants, Farmers Market Express – Temporarily Closed
- Accessible Registration and Concierge Desk
- Accessible Promotions Desk
- Accessible Routes From Parking Garage to Casino and Hotel
- Accessible Routes From Self-parking Lot to Casino and Hotel
- Accessible Routes From Valet To Casino And Hotel – TEMPORARILY CLOSED
- Accessible Routes From Casino to Hotel
- Accessible Routes From Casino to Restaurants
- Accessible Routes to and throughout The Vine
- Accessible Routes to and throughout Twinspires Sportsbook At del Lago
- Accessible Routes to and throughout The Spa del Lago
- Accessible Routes to and throughout The Banquet And Meeting Space
- Lift Access To All Floors
- Scooter Rentals – $40 per day
- Complimentary Wheelchairs
- Alarms – Visual Strobe And Audio
- Assistive Listening Device Available Upon Request
- Closed Captioning Televisions
- Hotel Phones – Audio/strobe
- Service Animals Welcome
Certain areas of the hotel are not fully accessible to guests with disabilities.
