del Lago Resort & Casino Reopening Plan del Lago Resort & Casino Reopening Plan

del Lago Extra Care Program

We are proud to continue Extra Care, our set of standards dedicated to providing a healthy and safe environment for our team members and guests. Extra Care means we will always go above and beyond to take deliberate, careful steps to ensure a fun, rewarding experience for all.

Updates reflected as of December 10, 2021.

  • Plan Highlights

    – Significant investment in advanced cleaning and sanitizing equipment.

    – Rigorous cleaning protocols and training.

  • Entering Property

    – Before you head to the floor use the provided touchless hand sanitizer before you play.

  • Property Upgrades

    – Hand sanitizing stations and sanitizing wipes will be available throughout the property for guests to use if they wish to wipe down surfaces.

    – Our environmental services team has increased the frequency of cleaning all commonly used areas and surfaces, such as, restrooms, entrances, exits, door handles, kiosks and more.

  • Food Service

    Restaurants have reopened with rigorous cleaning protocols in place. All guests and employees are required to wear masks unless seated, eating and or drinking as of December 13, 2021.

  • Team Members

    – All team members will receive rigorous training to ensure all new protocols are followed.

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