del Lago Resort & Casino Reopening Plan del Lago Resort & Casino Reopening Plan

del Lago Extra Care Program

We will be assessing and reopening additional amenities such as the Poker, Vine Showroom and Centrifico Bar as we continue to reopen the property safely and in accordance with state guidance.

We are proud to continue Extra Care, our set of standards dedicated to providing a healthy and safe environment for our team members and guests. Extra Care means we will always go above and beyond to take deliberate, careful steps to ensure a fun, rewarding experience for all.

  • Plan Highlights

    – Masks are required to be worn by all guests and team members who are not fully vaccinated.

    – Rearranged public areas (gaming, restaurant seating, betting terminals) and employee workstations to provide adequate social distancing.

    – Significant investment in advanced cleaning and sanitizing equipment.

    – Rigorous cleaning protocols and training.

    – Occupancy will be reduced to 50%

  • Entering Property

    – We ask that all guests and team members who are not fully vaccinated wear face coverings on property. You may be asked to lower your mask briefly to make sure you are you. Lastly, before you head to the floor use the provided touchless hand sanitizer before you play.

  • Physical Distancing

    – We have updated the gaming floor to ensure proper physical distancing by standing at least six feet away from others while standing in lines, using elevators, or moving around property.

    – Extra Care red markers will be placed around property, where lines commonly develop and in bathrooms to help with distancing.

    – Our property will be limiting the number of guests to 50% capacity to also ensure physical distancing.

    – Designated Slot Machines will be turned off and/or reconfigured to allow for physical separation between guests.

  • Property Upgrades

    – Hand sanitizing stations and sanitizing wipes will be available throughout the property for guests to use if they wish to wipe down surfaces.

    – Our environmental services team has increased the frequency of cleaning all commonly used areas and surfaces, such as, restrooms, entrances, exits, door handles, kiosks and more.

  • Food Service

    Restaurants will open in phases, select menu items from DraftKings Sportsbook will be served at the Vine, The Sociale Cafe & Bar, Portico by Fabio Viviani, Laughing Buddha Noodle Company, Ciccino’s and Smash Burger will be open with adjusted times and limited seating. Additional outlets will open soon as we expand our amenities.

  • Phased Opening

    del Lago will open slowly as permitted and deemed safe with guidance from state officials. Updates will be made available on our website, to our email database and on social media.

  • Team Members

    – All team members will receive rigorous training to ensure all new protocols are followed

    – All team members will be screened before each shift and not allowed to report if showing any signs of COVID, have come into contact with any persons who have tested positive within 14 days, visited any state on the travel advisory within 14 days for more than a 24 hour period or tested positive for COVID themselves.

The Vine Showroom Guidelines/FAQ

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